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About CSG

Founded in 1934, we are one of the UK’s leading suppliers of specialist waste management solutions, offering a diverse range of services to householders and businesses nationwide. Our in-house transportation network enables us to collect most types of hazardous and non-hazardous waste streams from most locations, whilst our treatment and recovery centres utilise bespoke technology to wherever possible treat, recover and recycle the waste that we collect. As was the case in 1934, we remain a family-owned business to this day.

Based from our head office near Fareham, Hampshire we operate over 20 facilities stretching from Cornwall to Kent and up to Manchester and Middlesbrough in the north with a team of drivers, operatives and specialist consultants working together throughout the UK.

We are strongly motivated by the goal of diverting waste from landfill, recovering and recycling as much as possible from the waste streams that we handle.

Our mission statement

“To grow a sustainable, innovative and prosperous business while maintaining a high level of commitment to customers, shareholders, employees and the environment.”

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Our careers CSR

Our core values

Customer Service

We pride ourselves on our commitment to our customers old and new. By maintaining a high-quality service and working to provide solutions that are sustainable and efficient, we offer a value for money service. By collecting regular feedback and acting on it, we always go the extra mile to develop customer relations and remain engaged with our customers’ needs.

People

Our people enable us to offer our high quality services. We build people and teams who work together and take pride in the job. We enable our people and give opportunities for progression to help promote the best in each and every member of our team. In turn we pride ourselves on delivering a first class service; knowing we have aimed to achieve the very best.

Innovation

As our industry grows, rules and regulations are changing, and we are facing greater challenges. We’re constantly developing new waste treatment technologies which help protect the environment and ultimately the general public. This in turn offers us opportunities to push boundaries and grow. Finding new processes, investing in research and development and increasing our technological infrastructure relays a pioneering and competitive service.

Heritage

Promoting good customer service, developing people and driving innovation are all elements which are firmly rooted in our heritage. We build on the very best from our valued past, to develop a successful future. Over 80 years of growth and development has allowed CSG to become one of the UK’s largest privately owned waste management companies and we will continue to use our past and deep rooted heritage to drive our progression.

Timeline

Want to find out more about our heritage? Use our interactive timeline below.

1934

Bunny Hart at work (photographed later in life)

Bunny Hart at work (photographed later in life)

CSG was founded as ‘Hampshire Cleansing Service’ by Edgar ‘Bunny’ Hart, having bought a second-hand Dennis tanker for £5 from Wokingham Rural Council. Before WW2, all of the work carried out by the firm consisted of emptying cesspits in the local area. As an ambitious and enterprising individual, Edgar continued to grow the enterprise over a number of decades.

1954

Tanker spreading sewage on a field, a commonly accepted practice in the 1950s

Tanker spreading sewage on a field, a commonly accepted practice in the 1950s

The firm became a limited company and changed its name to Cleansing Service (Southern Counties) Ltd which better reflected the geographical areas of operation. After the war, the firm had expanded further by adding gully clearances to its wet waste operations. The number of operational depots also increased.

1960s

CSG was the first company in the waste company to introduce compaction vehicles. Here a Dempster Dumpmaster is seen alongside Concorde undertaking trials.

CSG was the first company in the waste company to introduce compaction vehicles. Here a Dempster Dumpmaster is seen alongside Concorde undertaking trials.

Unparalleled building activity in the UK meant that the firm could now expand into dry waste collections. During the late sixties the firm were pioneers in the South with the Front End Loader – a tool now common place within the waste industry amongst other waste handling equipment.

1970s

A policeman surveys the dumped cyanide drums

A policeman surveys the dumped cyanide drums

In 1972 36 drums of cyanide were dumped illegally in Nuneaton on waste ground that was a popular play area for children. Their discovery provoked a widespread public outcry, as the incident gained national media attention. CSG were tasked with the clean-up of the drums, and the event led to increased regulation in the waste industry.

1980s

Head Office, Botley, decorated to celebrate the 50th anniversary in 1934

Head Office, Botley, decorated to celebrate the 50th anniversary in 1934

CSG’s record in cleaning fuel storage tanks at oil refineries impressed BP so much that they were awarded the contract to clean the forecourts of BP’s 1,000 petrol stations. The Company name was changed to Cleansing Service Group Ltd to better characterise the wide range of activities and regions within which the business now operated.

1990s

Wyrley Grove landfill site under construction in 1994. This was the first site in the country to be completely lined with impervious materials

Wyrley Grove landfill site under construction in 1994. This was the first site in the country to be completely lined with impervious materials

Despite the ongoing economic recession, in 1992 the company posted record financial results of £1.4 million on turnover of £13.8 million. The Group’s investment in further treatment plants had begun to pay off, and the Group began to expand geographically through the acquisition of new sites or businesses.

2000s

An aerial photograph of CSG Cadishead

An aerial photograph of CSG Cadishead

In August 2000 CSG made its largest acquisition to date with the purchase of Lanstar.

Holdings. Lanstar ran plants for the treatment and recovery of a wide range of hazardous wastes, with the main site at Cadishead near Manchester. Lanstar had devised processes to treat a whole range of wastes for the chemical industry. Many of these processes are still in use today at CSG Cadishead. J&G Environmental joined the group in 2008 helping to increase its presence in the printing photographic and healthcare industries

2010 +

The Board of Directors in 2016

The Board of Directors in 2016

Neil Richards was appointed as Managing Director in 2012, bringing with him the vision and motivation to grow the company further. His appreciation of the value of diversity in management has resulted in the creation of diverse, talented and successful management team. The company continues to grow through acquisition, with the purchase of Willacy Oil Services in 2015, who carry out specialist oil refinery and industrial cleaning operations. Recyc-Oil and Frogson Waste Management oil treatment plants were acquired in 2016, reinforcing the company’s presence across the North East.