Business Administrative Apprentice - Prescot

Job Description

Location: Prescot

Salary: £21,798.36

Role Type: Apprenticeship – Full Time

Hours: 40 hours per week

Our Vision is to be the best people who work together for a Cleaner, Safer future where everyone can thrive.

Would you like to join our team here at CSG and make a difference to the environment? We are seeking passionate individuals who would take pride in promoting sustainable waste management practices to help make sure the UK carbon footprint is reduced and protect the environment for future generations.

We are a leading Environmental company in the UK, independently owned and with a strong family business ethos. We offer a range of employee benefits and have a strong tradition of helping to develop the careers of those who help us shine. Our guiding principle is “It’s all about the people” and many of our 600 workers have been with us for decades. If you are looking for a chance to make your mark in an environment that rewards employee contribution and values it’s people, you’ll find CSG is a great place to be.

Benefits of a CSG employee:

·Annual bonus scheme for all employees.

·Long Service Award.

·Employee recognition schemes, such as Employee of Month and Shining Star of the year Award.

·Employee referral bonus scheme.

·Attractive Pension Plan.

·Share Options – buy into our family future.

·Company perks for retail outlet discounts and more.

·Further development opportunities through in-house, external training and apprenticeship schemes.

·Company health care cash plan – dental / opticians / physio / online GP etc.

·33 days holiday inclusive of public bank holidays.

Role Accountabilities:

·Assist with the future for growth in this dynamic and varied operation.

·Accepting incoming enquiries, generating quotes & paperwork, assisting the TFS (Trans-frontier-shipment) department and general office support.

·Whilst maintaining computer systems and assisting the finance department in all aspects of office administration.

·Responding to customer enquiries in a professional manner by phone and email

·Provide support to the Technical Assessors for enquiries using the price matrix or obtain prices from various outlets

·Assist in generating quotes on Salesforce, ensuring attention to detail, and checking all prices and caveats are correct, leading to full training on the Salesforce system.

·Send out credit applications to new customers before bookings are accepted

·Liaise with Transport & Treatment Plant and inform customer to agree schedule dates for bookings

·Ensure paperwork is processed and completed correctly to allow accurate and timely invoicing

·To input data into CSG’s in-house computer databases (Salesforce) and other administrative computer systems

·Provide support to the TFS (Trans-frontier-shipment) department assisting in paperwork, scheduling and customs

·Respond to invoice queries by confirming job details with customer and inform finance department of credit requests

·Liaise with operational staff for confirmation of details required for quoting & bookings

·Provide administrative support on a wide range of general administration tasks as required

·Ensure customer confidentiality within all tasks.

·Liaise with the administration team to ensure cover is always provided, including periods of holidays and sickness for other office workers

·Supporting the team with reception duties, including answering phones, transferring calls, and completing admin duties for any visitors